This Privacy Policy explains how AccurDigital ("we", "us", "our") collects, uses, and protects personal data for our public website and our SaaS products (including transactable offers listed on Microsoft Commercial Marketplace).
Effective date: 1 - 11 - 2025
Customer (Controller): The legal entity that acquires and uses our SaaS and determines the purposes of processing within its environment.
AccurDigital (Processor/Controller): We generally act as a processor of Customer Data inside the subscribed workspace and as a controller for our own business operations (e.g., billing records we receive from Microsoft, product telemetry, support).
Microsoft (Independent Controller): Microsoft processes data to enable Marketplace transactions and access. Microsoft’s privacy statement applies separately.
From Microsoft Marketplace (at purchase/fulfillment): Subscriber/company name, contact name, business email, Azure subscription/tenant identifiers, plan/SKU, quantity, region, and transaction or metering information that Microsoft shares with us to provision and support the offer.
From website visitors and users of our apps: account details (name, work email), authentication and authorization data, product usage and telemetry (feature use, error logs, performance metrics, device/browser metadata, and IP for security), support communications (tickets, attachments, call/chat transcripts), and configuration/content uploaded by the Customer (e.g., asset hierarchies, inspection data, documents). We do not intentionally collect sensitive categories unless provided by the Customer.
Contract necessity to deliver the subscribed SaaS; legitimate interests for service security and improvement; legal obligation for recordkeeping and compliance; and consent where required (e.g., optional communications).
Sub‑processors: Microsoft Azure (regions selected by the Customer) and limited service providers for logging/monitoring, email/ticketing, and support tooling—each governed by DPAs.
Microsoft: Acts as a separate controller for Marketplace commerce; we may receive customer information from Microsoft to fulfill and support the offer.
Professional services/partners (optional): If engaged by the Customer, access is limited and governed by the services agreement. We do not sell personal data.
We support hosting in Azure regions appropriate to the Customer (e.g., EU, UAE, or other available regions). Data may be processed in and transferred to countries where we or our sub‑processors operate, with appropriate safeguards (e.g., SCCs) when required. Customers can request region options during onboarding.
We apply administrative, technical, and physical controls including role‑based access, encryption in transit and at rest, environment segregation, backup/retention policies, audit logging, and vulnerability management. Customers can configure MFA and least‑privilege roles within their environment. We can provide a current Security Overview or certifications under NDA upon request.
Subject to applicable law, individuals may request access, correction, deletion, restriction, or portability. Where we act as a processor, we will forward requests to the Customer (controller) and support fulfillment.
Customers are responsible for configuring identity, roles, and data retention; providing a lawful basis for any personal data inserted into business content; and honoring data subject requests within their organization.
Our services are not intended for children under 16 and we do not knowingly collect their data.
Our web apps use strictly necessary cookies (session, security) and, where enabled by the Customer, analytics/telemetry to improve reliability and performance.
On this website specifically, we use Microsoft Clarity to understand which pages are read and where visitors encounter difficulty. Clarity is not loaded until you accept it: on your first visit we ask, and if you choose “Necessary only” — or your browser sends a Global Privacy Control signal — no analytics script is requested at all. Your choice is stored locally in your browser, not in a cookie, and you can change it at any time using the Cookie settings link in the footer of any page.
Our apps may link to Microsoft or other third parties (e.g., documentation). Their policies apply to their properties.
We may update this Policy to reflect operational, legal, or regulatory changes. Material changes will be notified via product banner, email to Customer admins, or release notes. The effective date is shown at the top of this page.
